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Privacy Statement
Emirates NBD London Branch Website Privacy Policy
This privacy policy (the "privacy policy") applies to your use of our website at www.emiratesnbd.co.uk (the "website"). Please read this privacy policy carefully and in conjunction with our Terms of Use and ensure that you understand them before you start to use the website.
By accessing and using the website, you acknowledge that you have read and understood the content of this privacy policy. We reserve the right to update this privacy policy from time to time.
This website is owned and operated by, or on behalf of, Emirates NBD Bank PJSC, London Branch (“we”, "our" or “us”). We are registered in England and Wales under UK establishment number BR014405 and our UK establishment office address is at Emirates NBD House 25 Knightsbridge, London, SW1X 7LY.
For the purposes of EU data protection legislation, we are the data controller responsible for the collection and use of your personal information as set out in this privacy policy. We are committed to protecting your privacy on-line. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
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About Emirates NBD London
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Emirates NBD London Branch is registered in England and Wales under BR014405 and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The information and materials on this site, including any information on products and services, are general information and are subject to change without notice. Please refer to our Terms of Use for further information regarding our use of cookies, the use of this site and the information it contains.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
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You may gain access to details of products, services or information which may or may not be suitable for you.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
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You may gain access to details of products, services or information which may or may not be suitable for you.
Coronavirus (COVID-19)
Emirates NBD Bank (P.J.S.C.) London Branch are committed to supporting our clients, who may be affected by COVID-19 and we have robust measures in place to minimise disruption to our services. Some of our clients may need immediate and/or additional support due to the impact that COVID-19 is having on them or their businesses.
Mortgage Holidays
We continue to offer mortgage payment holidays to mitigate any financial distress caused by COVID-19. There shall be no fees* incurred for any payment holiday taken.
Clients may request a payment holiday of up to 6 months in total, but we can only agree a payment holiday of up to 3 months at a time. We can then agree to renew a payment holiday after the first 3 months, as long as this doesn’t take the client over the 6-month limit.
Client’s requiring a payment holiday will need to apply by 31st March 2021 and all payment holidays must end by 31st July 2021.
If you are newly affected by COVID-19, and you wish to benefit from the full 6 months available, you should apply in good time before your February 2021 mortgage payment is due. Your payment holiday will then run between February and July.
If you’ve already taken payment holidays of less than 6 months, you have until 31st March 2021 to apply for another payment holiday.
After 31st March 2021, you can extend an existing payment holiday up until 31st July 2021, as long as:
It doesn’t go over the 6-month payment holiday limit.
There are no breaks in the support.
You won’t be eligible to apply if you’ve already had payment holidays of 6 months overall. Instead you can ask us for tailored support.
Should you be interested in taking a mortgage payment holiday, please contact your Relationship Manager as soon as possible, who can provide you with information to understand the implications of a payment holiday, including the consequences (if any) for the total amount payable under the mortgage contract, the term of the mortgage contract and the amount of contractual quarterly instalments.
*It is important that you realise:
When your payment holiday ends, you’ll still have to pay back what you owe.
Interest will continue to build, so your payments may increase after your payment holiday.
If you take a payment holiday, you will likely end up paying more in the long term.
ATM Debit Card Fees
We will refund the ATM debit card fee if you inform us you have used this in London to withdraw emergency cash due to COVID-19.